The second-hand marketplace Members Express Displeasure Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Size Classification Updates
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
